Order Confirmation:
Once you place your order, you'll receive an order confirmation email. This confirms we’ve received your order and have pre-authorized your credit card for the purchase.
Immediately after, we contact our suppliers to confirm stock availability. If your item is on backorder or unavailable, we will void the pre-authorization and notify you by email.
If your items are available for immediate shipment (within 1-2 business days), we will process your payment and submit the order for shipment.
Order Shipment:
If your order is in stock and we have processed the charges to your credit card, your order will ship within two business days from the date of purchase.
Once shipped, we will send tracking information to the email address you provided within 24 hours of your order leaving the warehouse.
If you haven’t received tracking info within six business days of your order, please reach out to us at support@majesticagriguys.com.
Please note: We do not ship outside the USA, except for some products available in Canada. If the website allows you to enter a shipping address, your order will be fulfilled accordingly.
Changing Address
If your order has already been processed or shipped and you want to change the delivery address, we’ll do our best to accommodate your request. Please be aware that any address change may cause delays.
Also, if our freight carriers charge any additional fees due to the address change, you (the customer) will be responsible for covering those extra costs. No exceptions apply.
Shipping Times
All shipping times are estimates only and are not guaranteed. We work closely with our vendors to ensure orders ship as quickly as possible.
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Most orders are processed and shipped within 1–2 business days.
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Delivery typically takes 1–10 business days after shipment.
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Total estimated delivery time: 2–12 business days.
Delays may occur due to carriers, customs, or events beyond our control. Such delays do not entitle customers to cancel an order without following our Return & Refund Policy [https://majesticagriguys.com/pages/return-and-refund-policy].
If an order has already shipped, cancellation requests may be subject to return shipping costs and restocking fees, as outlined in our Return & Refund Policy.
Please note: Filing a chargeback does not replace our return or refund procedures. Customers must follow our published policies to resolve any shipping or delivery issues.
Shipping Options
Our base shipping is always completely free! This option typically takes between 2 and 12 days to arrive at your doorstep after your order is submitted.
We also offer additional shipping options for your convenience:
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Threshold Shipping: Your item will be brought onto your porch or into a sheltered/garage area.
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White Glove Delivery: This premium service includes delivery into the room of your choice, minor assembly, and removal of all boxes and packaging from your home!
CONTACT INFORMATION
Questions about the Shipping Policy should be sent to us at our contact information is posted below:
Contact us with any questions:
Business name: Majestic Agri Guys
Phone: +1 (662)-689-2391
Email: support@majesticagriguys.com
Business hours: Monday - Friday 8 AM-4 PM (PST)