Order Confirmation:
Once you place your order, you'll receive an order confirmation email. This confirms we’ve received your order and have pre-authorized your credit card for the purchase.
Immediately after, we contact our suppliers to confirm stock availability. If your item is on backorder or unavailable, we will void the pre-authorization and notify you by email.
If your items are available for immediate shipment (within 5 business days), we will process your payment and submit the order for shipment.
Order Shipment:
If your order is in stock and we have processed the charges to your credit card, your order will ship within five business days from the date of purchase.
Once shipped, we will send tracking information to the email address you provided within 24 hours of your order leaving the warehouse.
If you haven’t received tracking info within six business days of your order, please reach out to us at support@majesticagriguys.com.
Please note: We ship within the USA. Selected products may also be available for delivery in Canada. If Canadian delivery is supported for your order, it will be confirmed during checkout.
Changing Address
If your order has already been processed or shipped and you want to change the delivery address, we’ll do our best to accommodate your request. Please be aware that any address change may cause delays.
Also, if our freight carriers charge any additional fees due to the address change, you (the customer) will be responsible for covering those extra costs. No exceptions apply.
Shipping Times
All shipping times are estimates and not insured. We notify our vendors promptly to ensure orders ship as quickly as possible. If an order is cancelled after shipment, the customer may be responsible for return shipping and restocking fees as outlined by the carrier or supplier.
Most orders are processed and shipped within 0–2 business days. After shipping, delivery typically takes 1–7 business days, making the estimated total delivery time 1–9 business days.
Brand-specific shipping times
1. Phoenix Domes:
At Phoenix Domes, every dome is custom-built to order. Because of the craftsmanship and detail involved in creating your structure, the production and shipping process may take longer than standard retail items.
-
Processing & Production Time: Custom dome creation typically requires up to 3 months, depending on size, design, and materials.
-
Shipping Time: Once production is complete, delivery may take an additional 1–4 weeks, depending on your location and carrier availability.
-
Estimated Total Timeframe: From order to delivery, please allow up to 4 months in total.
Shipping Options
Our base Curb-side Pickup is provided at no additional cost. This option typically takes between 5 and 15 days to arrive at your doorstep after your order is submitted.
We also offer additional shipping options for your convenience:
-
Threshold Shipping: Your item will be brought onto your porch or into a sheltered/garage area.
-
White Glove Delivery: This premium service includes delivery into the room of your choice, minor assembly, and removal of all boxes and packaging from your home!
Contact Information
Business name: Majestic Agri Guys
Phone: +1 (662)-689-2391
Email: support@majesticagriguys.com
Business hours: Monday – Friday, 12 AM – 4 PM UTC-4